Insurance Verification Guide

We encourage clients to contact the insurance company directly before your first appointment to confirm benefits. This will help you make informed decisions about your care and avoid unexpected costs.


Step 1:

Call Your Insurance Company

Call the Member Services number on the back of your insurance card.

When connected, you can say:

“Hi, I’m calling to verify my benefits for nutrition counseling with a registered dietitian.”


Step 2:

Share Provider Information

If the representative asks for provider details, you can share:

  • Provider type: Registered Dietitian Nutritionist

  • Providers:

    • Rochelle Adriano:

      • NPI number: 1861038564

      • Business Name: Rochelle Adriano Nutrition LLC

    • Maria Taylor:

      • NPI number: 1275208274

      • Business Name: Maria Taylor Nutrition LLC

    • Geanna Revell:

      • NPI number: 1447809199

      • Business Name: Geanna Revell Nutrition

    • Jamie Clayton:

      • NPI number: 1265921548

      • Business Name: Jamie Clayton Nutrition LLC


Step 3:

Ask These Questions

You can read these questions directly to the representative.

1. Coverage

  • “Does my plan cover nutrition counseling or Medical Nutrition Therapy with a registered dietitian?”

2. Billing Codes & Diagnosis Requirements

  • “Are CPT codes 97802 (initial visit) and 97803 (follow-up visits) covered under my plan?”

  • “Is ICD code Z71.3 (dietary counseling and surveillance) covered as a preventive benefit, or is a medical diagnosis required?”

  • “Is coverage limited to certain medical diagnoses?”

3. Out-of-Pocket Costs

  • “Will I have a copay or coinsurance per visit?”

  • “Does my deductible apply, and if so, how much is remaining?”

4. Referrals & Authorization

  • “Do I need a doctor’s referral or prior authorization for nutrition counseling services?”

5. Visit Limits

  • “How many nutrition visits are covered per year?”

  • “Do those visits reset by the calendar year or benefit year?”


Step 4:

Before Hanging Up

Before hanging up, ask for and write down:

  • Representative’s name

  • Reference or confirmation number for the call

  • Date of the call

This information can be helpful if you need to reference your conversation later.