Insurance Verification Guide
We encourage clients to contact the insurance company directly before your first appointment to confirm benefits. This will help you make informed decisions about your care and avoid unexpected costs.
Step 1:
Call Your Insurance Company
Call the Member Services number on the back of your insurance card.
When connected, you can say:
“Hi, I’m calling to verify my benefits for nutrition counseling with a registered dietitian.”
Step 2:
Share Provider Information
If the representative asks for provider details, you can share:
Provider type: Registered Dietitian Nutritionist
Providers:
Rochelle Adriano:
NPI number: 1861038564
Business Name: Rochelle Adriano Nutrition LLC
Maria Taylor:
NPI number: 1275208274
Business Name: Maria Taylor Nutrition LLC
Geanna Revell:
NPI number: 1447809199
Business Name: Geanna Revell Nutrition
Jamie Clayton:
NPI number: 1265921548
Business Name: Jamie Clayton Nutrition LLC
Step 3:
Ask These Questions
You can read these questions directly to the representative.
1. Coverage
“Does my plan cover nutrition counseling or Medical Nutrition Therapy with a registered dietitian?”
2. Billing Codes & Diagnosis Requirements
“Are CPT codes 97802 (initial visit) and 97803 (follow-up visits) covered under my plan?”
“Is ICD code Z71.3 (dietary counseling and surveillance) covered as a preventive benefit, or is a medical diagnosis required?”
“Is coverage limited to certain medical diagnoses?”
3. Out-of-Pocket Costs
“Will I have a copay or coinsurance per visit?”
“Does my deductible apply, and if so, how much is remaining?”
4. Referrals & Authorization
“Do I need a doctor’s referral or prior authorization for nutrition counseling services?”
5. Visit Limits
“How many nutrition visits are covered per year?”
“Do those visits reset by the calendar year or benefit year?”
Step 4:
Before Hanging Up
Before hanging up, ask for and write down:
Representative’s name
Reference or confirmation number for the call
Date of the call
This information can be helpful if you need to reference your conversation later.